If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns and exchanges within 30 days of your order date. You can return your product for a different product or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- All sale items are final (we will offer an exchange for a different size in the same product, if available)
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order number.
- Choose the products you wish to return or exchange from your order.
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
- On Par Clothing will verify and authorize all return, exchange and refund requests.
- Returns and exchanges shipping are always free.
- Any refunds are usually processed within 5 days from the date the refund was initiated.